Shipping & Returns

SHIPPING

  • You can calculate the shipping cost once your items are in your shopping cart.
  • Just click on the estimate shipping button on the left and enter your zip code.
  • Orders shipped via standard shipping in the U.S. will arrive within three to five business days once your order has shipped.
  • Orders shipped via expedited shipping will arrive within one to three business days once your order has shipped.
  • We are sorry but we currently do not ship to Hawaii or Alaska.
  • We offer International shipping in our store on Ebay. Click the link below:
  • www.ebay.com/str/enchantedfarmhouse

SPECIAL ORDERS

  • Items we don't carry in stock, we can special order for you.
  • Please allow 1 to 2 weeks for shipping.
  • We can give you an estimated shipping date.

DAMAGES

  • Your order is inspected before it ships to ensure your item arrives in perfect condition.
  • If Freight, Fedex, USPS or UPS damages a package in transit, please notify us within 7 days of receipt of your purchase.
  • Upon receipt of item, we will replace it, provided that same item is still available. If not, you will receive a refund.

RETURNS

  • You must send us an email within 14 days of receipt of your purchase to obtain a Return Authorization Number.
  • The item must be returned undamaged and in the original packaging and insured for the purchase price.
  • Shipping and insurance cost are not refundable.
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